Account Manager

1 month ago


Chester, Cheshire, United Kingdom Radius Full time

Welcome to the role of Account Manager at Radius. This is a fantastic opportunity to be at the forefront of technology innovation and drive business value.

As a Key Account Manager, you will be responsible for overseeing customer growth, training, and development of best practices. You will guide customers and promote the Radius Telematics product/service catalogue, creating longer and stronger contractual relationships.

Being the single point of contact and escalation for the customer, you will direct customers quickly and efficiently to additional help resources. You will also increase customer retention and adoption rates by regular check-in calls and account reviews.

Tracking customer activity to identify churn risk, you will work proactively via targeted outreach campaigns to eliminate that risk. You will also identify and close upsell opportunities when applicable.

This is a fast-growing organisation that defines itself as being agile and innovative. We are committed to building a working environment that values inclusivity, innovation, agility, and drive.

We are an equal opportunities employer and welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.


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