Sales and Customer Experience Coordinator

1 week ago


Bournemouth, Bournemouth, United Kingdom Dovetail Recruitment Ltd Full time

A competitive salary of £18,000 - £22,000 per annum is on offer for this exciting Trainee Retail Associate opportunity in Christchurch.

About the Job:

This role involves providing an excellent customer experience by offering advice and guidance on product selection, processing sales orders efficiently, and communicating effectively with customers both face-to-face and digitally. The ideal candidate will have outstanding levels of customer service, be able to work under pressure, and demonstrate professionalism and enthusiasm.

Responsibilities:
  1. Greet customers and provide a warm welcome.
  2. Offer expert advice on product selection and promote in-store offers.
  3. Process sales orders accurately and efficiently.
  4. Communicate effectively with customers through various channels.
Requirements:
  1. Excellent communication skills with a digital understanding of how to communicate effectively.
  2. Demonstrate ability to work independently and within a team.
  3. Problem-solving ability.
  4. IT literate with Office 365, Word & Excel.
Benefits:
  • Competitive starting salary.
  • Bonus incentives and commission.
  • Pension contribution.
  • Training and learning development opportunities.
  • Free parking.
  • Annual leave entitlement.


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