Guest Experience Coordinator

4 days ago


Bournemouth, Bournemouth, United Kingdom Bournemouth Highcliff Marriott Hotel Full time
Responsibilities and Requirements

As a Guest Experience Coordinator, you will be responsible for:

  • Welcoming and checking-in guests, verifying their identity and assigning rooms
  • Managing guest accounts, processing payments, and resolving any issues that may arise
  • Training and developing our team members to provide exceptional customer service
  • Coordinating events and activities to enhance the guest experience

To be successful in this role, you will need:

  • A minimum of one year of related work experience
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment

This is a full-time position, working 40 hours per week, with a competitive salary range of £28,000 - £38,000 depending on experience.



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