Guest Experience Coordinator
2 days ago
This is an exciting opportunity for a Guest Experience Coordinator to join a luxury lifestyle and wellness retreat in Dorset, UK. As Duty Manager, you will play a crucial role in ensuring site safety and service quality, addressing guest issues promptly.
Responsibilities:
- Ensure site safety and service quality, addressing guest issues promptly.
- Lead emergency procedures and overnight shifts as scheduled.
- Ensure GDPR compliance and manage waste and chemical storage.
- Conduct incident investigations and update risk assessments as needed.
Salary: £35,000 gross p.a.
Requirements: A strong focus on Health & Safety policies, quality control, and fostering a warm, welcoming environment.
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Guest Experience Champion
2 weeks ago
Bournemouth, Bournemouth, United Kingdom Marriott International Full timeJob Description:As a Guest Experience Champion at Marriott International, you will play a critical role in delivering exceptional guest experiences and driving business results. Your responsibilities will include:Providing warm and welcoming service to guests, responding to their needs, and resolving any issues promptly.Processing guest check-ins and...
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Guest Experience Manager
1 week ago
Bournemouth, Bournemouth, United Kingdom Bournemouth Highcliff Marriott Hotel Full timeAbout the RoleThe Guest Experience Supervisor will play a vital role in supporting the Front Office Manager and ensuring that all guests receive a warm welcome and exceptional service throughout their stay. This is a fantastic opportunity to develop your leadership skills and work in a fast-paced environment.
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Guest Experience Manager
1 week ago
Bournemouth, Bournemouth, United Kingdom Bournemouth Highcliff Marriott Hotel Full timeWhat We OfferAs a Guest Experience Manager at Bournemouth Highcliff Marriott Hotel, you will have the opportunity to make a real difference in the lives of our guests. You will be responsible for creating memorable experiences that exceed our guests' expectations.You will work closely with our events team to plan and execute events, ensuring that every...
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Bournemouth, Bournemouth, United Kingdom Chace People Full time{"h2":"Front of House/Receptionist Role Overview"}In this pivotal position, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for guests. Key Responsibilities:Greet guests warmly and ensure a professional atmosphere.Efficiently process guest check-ins and check-outs, verifying booking details and issuing...
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Guest Experience Director
6 days ago
Bournemouth, Bournemouth, United Kingdom Chace People Full timeAbout the RoleWe are seeking a talented Duty Manager to join our team at Chace People, a luxury lifestyle and wellness retreat in Dorset, UK. As a key member of our team, you will be responsible for ensuring the highest level of service and creating a market-leading operation.Responsibilities:Finance & GovernanceImplement financial procedures for...
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Bournemouth, Bournemouth, United Kingdom Marriott International Full timeJob DescriptionWe are seeking a highly motivated Guest Experience Professional to join our team at Marriott International. As a key member of our Front Desk team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our hotel.About UsMarriott International is a global hospitality company, with over 7,000...
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Guest Experience and Service Delivery Lead
17 hours ago
Bournemouth, Bournemouth, United Kingdom Chace People Full timeLuxury Retreat Job OpportunityWe are seeking an experienced Duty Manager to join our luxury lifestyle and wellness retreat in Dorset, UK. As a key member of our team, you will be responsible for ensuring exceptional service delivery and creating memorable experiences for our guests.The successful candidate will have excellent communication skills, a passion...
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Event Experience Coordinator
7 days ago
Bournemouth, Bournemouth, United Kingdom Bournemouth Highcliff Marriott Hotel Full timeJob SummaryWe are seeking an Event Executive to join our team at Bournemouth Highcliff Marriott Hotel. The successful candidate will be responsible for providing exceptional service to our guests, promoting hotel services, and answering questions about our hotel and services.ResponsibilitiesProvide outstanding service to our guests, promoting all options...
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F&B Experience Coordinator
2 weeks ago
Bournemouth, Bournemouth, United Kingdom Chace People Full timeAs a Food and Beverage Experience Coordinator at Chace People, you will play a pivotal role in delivering exceptional food and beverage services to our guests.About this Role:This role is perfect for someone who thrives in a fast-paced environment and is passionate about providing outstanding customer service. You will report directly to the F&B Manager and...
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Room Attendant
4 days ago
Bournemouth, Bournemouth, United Kingdom Hilton Worldwide, Inc. Full timeJob Summary:We are currently seeking a highly motivated and organized individual to join our team as a Room Attendant – Guest Services. As a key member of our housekeeping team, you will be responsible for providing exceptional guest service and maintaining the highest standards of cleanliness throughout our hotel.About the Role:This is an excellent...
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Event Coordinator
1 week ago
Bournemouth, Bournemouth, United Kingdom Bournemouth Highcliff Marriott Hotel Full timeAt Bournemouth Highcliff Marriott Hotel, we are seeking a skilled Event Coordinator to join our team. This is a fantastic opportunity to work in a dynamic environment where you will be responsible for delivering exceptional guest experiences.About the Role:Proactively promote all options available to guests and provide them with personalized service.Answer...
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Hospitality Operations Coordinator
2 weeks ago
Bournemouth, Bournemouth, United Kingdom Marriott International Full timeJob Summary:The Front Desk Operations Coordinator plays a vital role in ensuring seamless front desk operations and delivering exceptional guest experiences. Key responsibilities include:Managing guest check-ins and check-outs, handling payments and processing transactions accurately.Collaborating with colleagues to maintain high standards of quality and...
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Event Coordinator
1 week ago
Bournemouth, Bournemouth, United Kingdom Bournemouth Highcliff Marriott Hotel Full timeAbout the RoleWe are seeking an Event Coordinator to join our team at Bournemouth Highcliff Marriott Hotel. In this role, you will be responsible for delivering exceptional events and conferences, ensuring that every detail is taken care of and exceeding our guests' expectations.
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Guest Service Ambassador
3 weeks ago
Bournemouth, Bournemouth, United Kingdom The Nici Full timeThe Nici is a forward-thinking hotel group, committed to delivering exceptional guest experiences and fostering a culture of excellence. As a Reservationist, you'll be part of a dynamic team that values innovation and teamwork.This role offers a unique blend of challenges and opportunities for growth. You'll work closely with the team to ensure seamless...
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Banqueting and Events Coordinator
1 week ago
Bournemouth, Bournemouth, United Kingdom Bournemouth Highcliff Marriott Hotel Full timeAbout UsAt Bournemouth Highcliff Marriott Hotel, we strive to provide exceptional service and create unforgettable experiences for our guests. We are committed to providing a safe and inclusive work environment for all our employees.As a Banqueting and Events Supervisor, you will play a critical role in delivering this vision. You will be responsible for...
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Duty Manager
2 days ago
Bournemouth, Bournemouth, United Kingdom Chace People Full timeJob OverviewWe are seeking a highly skilled Duty Manager to join our luxury lifestyle and wellness retreat in Dorset, UK. As a key member of our team, you will be responsible for ensuring exceptional service delivery and creating memorable experiences for our guests.The successful candidate will have excellent communication skills, a passion for delivering...
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Event Coordinator Specialist
6 days ago
Bournemouth, Bournemouth, United Kingdom Marriott International Full timeEvent Coordinator RoleWe are seeking an experienced Event Coordinator to join our team at Marriott International. This role will be responsible for planning and executing various events, ensuring seamless execution and exceptional guest experiences.Key Responsibilities:Coordinate event logistics, including venue selection, catering, and audiovisual...
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Guest Services Ambassador
4 hours ago
Bournemouth, Bournemouth, United Kingdom Hotel Collingwood Full timeHotel Collingwood is a family-run hotel located in the heart of Bournemouth, and we are looking for an experienced and professional Receptionist to join our team. As a Receptionist at our hotel, you will be responsible for delivering exceptional guest service, managing front desk operations, and providing support to other departments.Key Requirements:Current...
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Front Desk Associate
1 week ago
Bournemouth, Bournemouth, United Kingdom Daish's Holidays Full timeAt Daish's Holidays, we operate 12 stunning hotels across the UK and a fleet of luxury coaches, offering Clean and Comfortable Accommodation, Good Food, Great Entertainment, and Friendly Service.We are looking for a motivated Hospitality Service Coordinator to join our team. The role involves providing exceptional customer service and ensuring a seamless...
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Customer Experience Specialist
4 weeks ago
Bournemouth, Bournemouth, United Kingdom Slug & Lettuce Full timeDo you want to be part of a vibrant team that serves energy and togetherness? As a Customer Experience Specialist at Slug & Lettuce Bournemouth, you will play a key role in delivering exceptional experiences to our guests.Your responsibilities will include welcoming and engaging with every guest, preparing and serving high-quality food and drink, making...