Duty Manager

2 days ago


Bournemouth, Bournemouth, United Kingdom Chace People Full time
Job Overview

We are seeking a highly skilled Duty Manager to join our luxury lifestyle and wellness retreat in Dorset, UK. As a key member of our team, you will be responsible for ensuring exceptional service delivery and creating memorable experiences for our guests.

The successful candidate will have excellent communication skills, a passion for delivering top-tier guest experiences, and the ability to work independently as part of a team.

About the Role

This is a full-time, permanent position with a competitive salary of £35,000 gross per annum plus employee benefits. The successful candidate will be available to work weekends, evenings, and night shifts as scheduled.

Key Responsibilities:

  • Ensure site safety and service quality, addressing guest issues promptly.
  • Lead emergency procedures and overnight shifts as scheduled.
  • Implement Health & Safety policies for team and guest safety.
Requirements

To succeed in this role, you will need to take responsibility for Health & Safety policies, uphold quality control, and foster a warm, welcoming environment.


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