Duty Operations Executive

1 day ago


Bournemouth, Bournemouth, United Kingdom Chace People Full time
Job Description

As a Duty Manager at Chace People, you will play a pivotal role in ensuring the highest level of service at our luxury lifestyle and wellness retreat. You will support the Head of Guest Relations and F&B in creating a market-leading operation.

Responsibilities:
  • Finance & Governance
    • Adhere to financial procedures for procurement, stock, and resource management.
    • Collaborate with Department Heads to optimise revenue.
    • Prepare monthly performance reports with recommendations.
    • Identify suppliers to enhance efficiency and reduce costs.
  • Duty Management
    • Ensure site safety and service quality, addressing guest issues promptly.
    • Lead emergency procedures and overnight shifts as scheduled.
    • Ensure GDPR compliance and manage waste and chemical storage.
    • Conduct incident investigations and update risk assessments as needed.
  • F&B and Guest Relations
    • Implement Health & Safety policies for team and guest safety.
    • Support F&B service standards and drive sales.
    • Lead vineyard activities and wine tastings.

Requirements:

  • Take responsibility for Health & Safety policies.
  • Uphold quality control and foster a warm, welcoming environment.
  • Be available for weekend, evening, and night shifts.
  • Work independently and as part of a team with respect and enthusiasm.

This role offers a competitive salary of approximately £35,000 gross p.a., plus employee benefits. If you are driven to excel in a luxury setting and deliver exceptional guest experiences, we encourage you to apply.



  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    About the RoleWe are seeking a highly motivated Duty Management Executive to join our team at Bournemouth Airport. As a Duty Management Executive, you will play a critical role in ensuring the smooth operation of airport services, while providing exceptional customer service.Key ResponsibilitiesIncident Response: Respond promptly and effectively to incidents...


  • Bournemouth, Bournemouth, United Kingdom Tate Southampton Full time

    Seeking a visionary Executive Director of Operations to drive strategic growth and excellence across diverse service streams. We are proud to be working in partnership with a well-known local charity, experiencing an exciting phase of growth.This pivotal role requires a strong leader to provide operational management, ensuring regulatory compliance and...


  • Bournemouth, Bournemouth, United Kingdom Chace People Full time

    About the RoleThe Duty Manager will be responsible for driving exceptional service delivery across all operations and initiatives at our luxury retreat. As an ambassador for the retreat, you will enhance its operational and PR efforts, empowering engaging guest interactions that deliver a memorable visual, physical, and sensual experience.You will also be...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Job Title: Aviation Duty ManagerSalary: £40,000 - £55,000 per annumAbout Us:Bournemouth Airport is seeking an experienced aviation duty manager to join our team and contribute to our continued growth and success.Key Responsibilities:Lead operational teams during peak periods, ensuring seamless execution of daily activitiesDevelop and implement operational...

  • Duty Manager

    2 months ago


    Bournemouth, Bournemouth, United Kingdom Chace People Full time

    Job SummaryChace People is seeking a highly skilled Duty Manager to join their luxury lifestyle and wellness retreat team. As a key member of the operations team, you will be responsible for ensuring the highest level of service by performing Duty Manager shifts as needed.Key Responsibilities:Finance & GovernanceFinancial Management: Adhere to financial...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Aviation Duty SupervisorBournemouth Airport is seeking a highly experienced Aviation Duty Supervisor to manage our day-to-day operations. In this role, you will be responsible for leading operational teams, guiding activities, and ensuring smooth operations while focusing on customer service excellence.The key responsibilities include:Operational Planning &...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    In this dynamic role as a Duty Management Professional, you will be responsible for leading day-to-day activities, ensuring seamless airport operations, and fostering a culture of customer service excellence. Our ideal candidate will bring a strong understanding of airport protocols, procedures, and policies, with a focus on operational efficiency and...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Airport Duty Manager Role OverviewWe are seeking an experienced Airport Duty Manager to join our Customer Service Leadership team at Bournemouth Airport. As a key member of our operational team, you will play a critical role in ensuring seamless airport operations, providing exceptional customer service, and maintaining regulatory compliance.Responsibilities...


  • Bournemouth, Bournemouth, United Kingdom COTY Full time

    Job Title:Talent and Operations ExecutiveJob Summary:We are seeking an experienced Talent and Operations Executive to join our team in Bournemouth.The successful candidate will be responsible for leading talent management and operations initiatives to drive business growth and improve employee engagement.This is a strategic role that requires strong...


  • Bournemouth, Bournemouth, United Kingdom Daish's Holidays Full time

    Daish's Hotels - A Career in HospitalityWe are seeking an experienced Hotel Manager to join our team at Daish's Hotels. As a key member of our operations team, you will play a crucial role in ensuring the smooth running of our resorts.In this role, you will be responsible for managing staff, coordinating hotel operations, and maintaining high standards of...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    About the RoleBournemouth Airport is a key player in the UK's aviation industry, and we're looking for a Duty Management Lead to join our team.As a Duty Management Lead, you'll be responsible for leading operational teams and driving customer service excellence.Main Responsibilities:Operational Planning: Identify potential risks and develop contingency plans...


  • Bournemouth, Bournemouth, United Kingdom Holt Executive Full time

    We are seeking an ambitious and results-driven Recruitment Researcher/Resourcer to join our dynamic team at Holt Executive Ltd. As a key member of our European and UK team, you will play a vital role in identifying, attracting, and shortlisting high-quality candidates for our clients' recruitment needs.The successful candidate will be a confident...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Job Summary:Bournemouth Airport is seeking a Duty Management Specialist to lead our Customer Service Leadership team through an exciting period of growth. This role requires an experienced professional with a strong understanding of airport protocols, procedures, and policies, as well as excellent leadership and communication skills.About the Job:- The...


  • Bournemouth, Bournemouth, United Kingdom McCarthy Stone Full time

    Job SummaryWe are looking for a Resale Operations Executive to join our Part Exchange team at McCarthy Stone. The successful candidate will be responsible for owning and managing a diverse property portfolio, ensuring timely exchanges and completions.The ideal candidate will have a proactive, results-driven approach, with a knack for multitasking and...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Aviation Duty Management SpecialistEstimated Salary: £55,000 - £75,000 per annum.We are looking for a highly motivated and experienced Aviation Duty Management Specialist to join our team at Bournemouth Airport. As we prepare for the launch of Jet2's operations and continue our growth into Summer 2025, this is an exciting time to be part of our Customer...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Bournemouth Airport is seeking a seasoned Airport Duty Managers Lead to drive our Customer Service Leadership team.Main Responsibilities:Develop and implement operational plans to mitigate potential risks, ensuring the smooth operation of day-to-day activities.Lead and manage teams to achieve exceptional customer service, fostering a collaborative approach...


  • Bournemouth, Bournemouth, United Kingdom CV-Library Full time

    Job Title: Office Operations ManagerAbout the Role: We are seeking an experienced Office Operations Manager to join our team in Bournemouth, Dorset. As an Office Operations Manager, you will be responsible for managing office operations, providing administrative support, and ensuring the smooth running of day-to-day activities.Key Responsibilities:Managing...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Role DescriptionBournemouth Airport is seeking a highly skilled and experienced professional to join our Customer Service Leadership team as a Duty Management and Coordination Specialist. This is an exciting opportunity to work in a fast-paced environment and drive customer service excellence.The ideal candidate will have experience in Airport Operations,...


  • Bournemouth, Bournemouth, United Kingdom Chace People Full time

    About the RoleAs a Duty Manager at Chace People, you will play a crucial role in delivering exceptional guest experiences in a luxury setting. Your primary responsibility will be to oversee the smooth operation of our retreat, ensuring that all guests receive top-tier service and support.Key Responsibilities:Implement Health & Safety policies and procedures...


  • Bournemouth, Bournemouth, United Kingdom Dovetail Recruitment Ltd Full time

    Dovetail Recruitment Ltd is seeking an experienced Operations and Strategy Manager to join our team in Southbourne. This challenging and rewarding role offers a competitive salary of £55,000 - £60,000 per annum.In this key position, you will lead the management of existing and prospective Franchisee relationships by overseeing operations and ensuring their...