Duty Operations Executive
1 day ago
As a Duty Manager at Chace People, you will play a pivotal role in ensuring the highest level of service at our luxury lifestyle and wellness retreat. You will support the Head of Guest Relations and F&B in creating a market-leading operation.
Responsibilities:- Finance & Governance
- Adhere to financial procedures for procurement, stock, and resource management.
- Collaborate with Department Heads to optimise revenue.
- Prepare monthly performance reports with recommendations.
- Identify suppliers to enhance efficiency and reduce costs.
- Duty Management
- Ensure site safety and service quality, addressing guest issues promptly.
- Lead emergency procedures and overnight shifts as scheduled.
- Ensure GDPR compliance and manage waste and chemical storage.
- Conduct incident investigations and update risk assessments as needed.
- F&B and Guest Relations
- Implement Health & Safety policies for team and guest safety.
- Support F&B service standards and drive sales.
- Lead vineyard activities and wine tastings.
Requirements:
- Take responsibility for Health & Safety policies.
- Uphold quality control and foster a warm, welcoming environment.
- Be available for weekend, evening, and night shifts.
- Work independently and as part of a team with respect and enthusiasm.
This role offers a competitive salary of approximately £35,000 gross p.a., plus employee benefits. If you are driven to excel in a luxury setting and deliver exceptional guest experiences, we encourage you to apply.
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