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Duty Manager

2 months ago

Bournemouth, Bournemouth, United Kingdom Chace People Full time

Job Summary

Chace People is seeking a highly skilled Duty Manager to join their luxury lifestyle and wellness retreat team. As a key member of the operations team, you will be responsible for ensuring the highest level of service by performing Duty Manager shifts as needed.

Key Responsibilities:

Finance & Governance

  • Financial Management: Adhere to financial procedures for procurement, stock, and resource management.
  • Revenue Optimisation: Collaborate with Department Heads to optimise revenue.
  • Performance Reporting: Prepare monthly performance reports with recommendations.
  • Supplier Management: Identify suppliers to enhance efficiency and reduce costs.

Duty Manager

  • Service Quality: Ensure site safety and service quality, addressing guest issues promptly.
  • Team Management: Foster strong relationships within the team and drive exceptional service delivery across all operations and initiatives.