Community Director
4 weeks ago
Job Title: Community Director
Job Summary:
TitanCorp is seeking a highly skilled Community Director to manage the apartment community as a business unit, achieving pre-determined marketing and financial results. The ideal candidate will have 3+ years of experience in property management or a related field, with a strong understanding of sales and marketing concepts.
Key Responsibilities:
I. Financial Responsibilities
• Maximize revenue and cash flow through effective income collection, gross rent maximization, and delinquency minimization.
• Control expenditures by planning, scheduling, and authorizing spending decisions within budgeted limits.
II. Marketing Responsibilities
• Perform routine market and product analysis to communicate competitive rents and generate traffic in the most cost-effective manner.
• Develop and display trailblazer and bootleg signage, ensuring compliance with local ordinances.
III. Leasing Responsibilities
• Receive incoming phone calls from prospects, visually inspect the property, and lease apartments to qualified prospects.
• Schedule move-ins to minimize rent loss and escort prospects to all amenity areas.
IV. Customer Service Responsibilities
• Communicate clearly with residents, both verbally and in writing, using proper grammar and spelling.
• Read and/or listen to resident requests/complaints, attempt to resolve problems quickly, and carry and deliver flowers, newsletters, and correspondence to residents' apartments.
V. Leadership Responsibilities
• Motivate staff, give consistent verbal and written feedback, and schedule the work of on-site staff.
• Train and develop subordinates, conduct staff meetings, and perform performance and salary evaluations.
VI. Administrative Responsibilities
• Ensure timely and accurate completion and submission of forms and reports, including monthly close-out and daily computer backup.
• Perform budgetary planning, assist the Regional Director with the preparation of the initial budget, and regularly supervise accounts payable and receivable.
VII. Direct Community Maintenance and Improvement
• Maintain company standards on landscaping, curb appeal, and maintenance, monitor appearance, and bring problems to the attention of the Regional Director.
• Implement a Rent Ready Policy, visually inspect the condition of vacant units, and make interior upgrade decisions.
VIII. Occasional Duties
• Perform occasional duties as assigned by the Regional Director or other members of executive management.
Requirements:
• Preferably a four-year degree in business, hospitality, or property management.
• Bilingual (Portuguese) is preferred, and the ability to effectively manage people, sustain a professional image, and possess strong people skills, organizational skills, and verbal and writing skills.
• Excellent customer service orientation, one-site knowledge, and an assertive attitude are required.
• Must take and pass a drug screening test.
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Community Director
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