Commercial Hotel Contract Specialist
3 weeks ago
We are seeking a Hotel Contracts Manager to join our Commercial team at Travel Counsellors. As a key member of our team, you'll be responsible for managing bed buying and hotelier/accommodation provider relationships. This role requires a commercially aware individual with excellent negotiation skills and a strong understanding of the travel industry.
Responsibilities:- You will own the onboarding journey for new hotel partners, from sourcing to activation on our platform, Phenix.
- You will negotiate with hotel partners and regularly monitor to ensure Travel Counsellors have the best rates.
- You will maintain and sustain long-term mutually beneficial relationships and address and resolve any standard/service-level issues with suppliers.
- You will undertake an ongoing analysis of products and quality to maintain a consistent product offering for clients, closely monitor room production, and work with all the relevant parties to stimulate the growth of bookings, room nights, and revenue.
- You will identify new products in line with room nights and sales requirements, including suitable hotels to fall into our preferred "castle" collection based on production and opportunity to secure exclusive added value.
- You will maintain a comprehensive understanding of the technology available in the market to support hotel contracting and an understanding of internal systems and processes in order to contract more efficiently and effectively.
- A good understanding of the travel industry, ideally with previous experience in hotel contracting.
- IT literate - able to use Microsoft Office, Excel, etc.
- Confident and professional manner with excellent negotiation skills.
- An approachable team player.
- Excellent verbal and written communication and numerical skills.
- Well-organised and able to prioritise tasks.
- A competitive basic salary of £45,000 - £65,000 per annum + annual company bonus.
- Flexible hybrid working model.
- Career development and promotional opportunities.
- 25 days holidays (increasing to 28 after 5 years of service).
- A Moments That Matter Day (annually).
- Enhanced maternity/paternity pay.
- Holiday buy and sell (up to 5 days per year).
- 3 paid days charity leave.
- Company events, socials, and incentives.
- 3x annual salary death in service benefit.
- Company pension scheme.
- Salary sacrifice, company car scheme.
- Cycle to Work Scheme.
- Employee Assistance Programme.
- Free breakfast, fruit, and hot/cold beverages.
- Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees).
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