Parts Sales and Customer Service Professional
3 weeks ago
Job Summary
We are looking for a highly motivated TPS Parts Sales Executive to join our team at Group 1 Automotive. As a key member of our sales department, you will be responsible for establishing relationships with customers, communicating promotions and offers, and delivering exceptional customer service.
Responsibilities:
- Establish customer needs for required parts through conversations, diagnosis, and recommendations as appropriate
- Communicate relevant promotions and offers to customers
- Deliver exceptional customer service to external and internal customers
- Receive, record, and allocate parts and consumables from suppliers
- Report any stock damages or losses
- Assist with parts stock checks
- Liaise and maintain a brilliant working relationship with the manufacturer
- Be fully conversant with procedures within the parts department
- Maintain and update displays as per manufacturer requirements
Requirements:
- Full UK Driving Licence
- Motor Industry experience is preferable
- Happy to work independently and as part of a team
- Ability to work to timescales effectively, with a keen eye for detail, good communication, and a passion for delivering great customer service
Benefits:
- Estimated salary: £35,000 - £45,000 per annum, depending on experience
- 24/7 online access to healthcare professionals
- Car purchasing and lease schemes
- Servicing, parts & accessory colleague discounts
- Enhanced holiday allowance with length of service
- Paid day off for your birthday
- Company share purchase plan
- Loan plans for colleagues, including toolbox and travel tickets
- Colleague referral payments
- Industry leading family friendly policies
- Numerous training, learning, and development options to suit everyone
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