Customer Service Professional

4 weeks ago


Norwich, Norfolk, United Kingdom Clarion Housing Full time

We're seeking an experienced Customer Service Professional to join our Home Ownership team on a permanent basis.

The successful candidate will have experience working in a customer-facing role, with a strong focus on customer service and financial services. You will be confident in your ability to provide accurate information, resolve queries, and handle sensitive issues with empathy and professionalism.

**Key Responsibilities:**

  • Providing excellent customer service, responding to queries, and resolving issues in a timely and professional manner.
  • Working closely with colleagues to ensure seamless communication and collaboration.
  • Maintaining accurate records, following procedures, and adhering to regulatory requirements.

**What We Offer:**

  • A competitive salary range of £30,021 - £34,770 per annum (Norwich) or £33,018 - £38,325 per annum (London), depending on location.
  • A hybrid or full-time contract, with 36 hours worked per week.
  • Ongoing training and development opportunities to enhance your skills and career prospects.


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