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Sales and Customer Service Representative
1 month ago
Amplifon is seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team in Swansea. As a key member of our high street branch, you will play a vital role in delivering exceptional customer experiences and driving sales growth.
Key Responsibilities:- Manage the diary to optimize sales and service appointments, ensuring a seamless customer experience.
- Regularly review the clinic customer database to identify opportunities for growth and improve clinic performance.
- Personalize welcome calls to maximize attendance and drive revenue.
- Play an active role in generating revenue by scheduling appointments and promoting add-on products.
- Manage relationships with existing and potential customers to offer tailored promotions and hearing solutions.
- Maintain a visually appealing store environment, adhering to Amplifon guidelines and standards.
- Manage stock levels to ensure optimal product availability.
- Computer literacy, including basic knowledge of Outlook, Teams, and OneDrive.
- Sales skills, with the ability to support audiologists in achieving sales targets.
- A proactive mindset, with a willingness to adapt to change and prioritize tasks effectively.
- Strong organizational skills, with the ability to plan and prioritize your workload.
- A commitment to Amplifon's vision and values.
As a Sales and Customer Service Advisor, you will have the opportunity to develop your skills and knowledge, with a clear path for career progression within the company. If you are a customer-focused individual with a passion for sales and a desire to make a difference, we encourage you to apply for this exciting role.
