Sales and Customer Service Representative
3 weeks ago
Role Overview
Amplifon is seeking a highly motivated Sales and Customer Service Advisor to join our team in Swansea. As a Sales and Customer Service Advisor, you will play a crucial role in delivering exceptional customer experiences and driving sales revenue.
Key Responsibilities
- Manage the clinic diary to ensure a seamless customer experience and maximize sales opportunities.
- Develop strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
- Work closely with audiologists to achieve sales targets and provide excellent customer support.
- Maintain a high level of product knowledge and stay up-to-date with industry developments to provide expert advice to customers.
- Contribute to the overall success of the clinic by identifying opportunities to improve processes and procedures.
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven sales and customer service experience, with a track record of achieving targets and delivering excellent customer experiences.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities effectively.
- Strong organizational skills, with the ability to maintain accurate records and reports.
- Commitment to providing exceptional customer service, with a focus on delivering high-quality experiences.
What We Offer
As a Sales and Customer Service Advisor at Amplifon, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer comprehensive training and development programs, as well as competitive compensation and benefits packages.
About Amplifon
Amplifon is a global leader in the hearing care industry, with a mission to improve the lives of people with hearing loss. We are committed to delivering exceptional customer experiences and driving innovation in hearing care solutions.
Language
This role requires fluency in English, with the ability to communicate effectively with customers and colleagues. We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
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