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Financial Services Expert

1 month ago

Keswick, Cumbria, United Kingdom Skipton Building Society Full time

Why Choose Skipton?

We're a mutually-owned building society, dedicated to helping people save for life's big moments and achieve their financial goals. Our customers are at the heart of everything we do, and we're passionate about delivering exceptional service.

Job Summary

This is an exciting opportunity to join our team as a Customer Service Consultant, working in one of our busy branches. You'll engage with customers, understand their needs, and provide tailored solutions. Your responsibilities will include:

  • Delivering exceptional customer service across various channels
  • Identifying and discussing customer needs, providing solutions and educating on products and services
  • Maintaining accurate customer records using internal systems
  • Working collaboratively with colleagues to meet business objectives

What We Offer

We're committed to supporting our employees' personal and professional growth. Our benefits package includes:

  • Annual discretionary bonus scheme
  • Holiday trading scheme
  • Generous employer pension contributions
  • Access to Lifeworks wellbeing platform
  • Two paid volunteering days per year

Join us and become part of a talented team that's dedicated to delivering exceptional customer service and achieving outstanding results.