Multilingual Customer Service Representative

1 week ago


Keswick, Cumbria, United Kingdom Sportchek Full time

**About Canadian Tire Services Limited**

We are a leading provider of financial products and services, proudly part of the Niagara Region. Our team is dedicated to delivering innovative solutions that make life in Canada better.

The **Bank Credit Service Representative** plays a vital role in our success by professionally handling telephone inquiries from customers. This role requires effective communication, problem-solving, and a customer-centric approach.

**Job Summary:** As a Bank Credit Service Representative, you will be responsible for:

  • Responding to customer inquiries regarding account information, payments, and purchases
  • Presenting and educating customers on our various portfolios, including financial products and loyalty programs
  • Proactively promoting cardholder features and benefits while retaining insurance and account cancellation inquiries

**Requirements:** To be successful in this role, you will need:

  • 2+ years of strong customer service skills and/or collection experience
  • Computer knowledge and experience

**What We Offer:

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. You will also enjoy a dynamic work environment with opportunities for growth and development. Our team is committed to fostering an inclusive culture where belonging thrives. If you are passionate about providing exceptional customer service and have a strong understanding of financial products, we encourage you to apply.



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