Housing Operations Manager

5 days ago


London, Greater London, United Kingdom Liquid Recruitment Solutions Full time
Housing Operations Manager

At Liquid Recruitment Solutions, we are seeking an experienced Housing Operations Manager to join our team on a temporary basis. This exciting opportunity will see you working as the Neighbourhood Housing Lead, overseeing all aspects of tenancy management, property maintenance, and customer service within the Hammersmith & Fulham and Kensington & Chelsea areas.

Key Responsibilities:
  • Oversee daily operations of housing services, ensuring seamless delivery and high-quality standards.
  • Manage and maintain records of tenancies, leasehold properties, and relevant documentation.
  • Collaborate with stakeholders, including tenants, leaseholders, and local authorities, to address concerns and resolve issues promptly.
  • Develop and implement strategies to enhance customer satisfaction, improve operational efficiency, and reduce risks associated with tenancy management and property maintenance.
Requirements:
  • A minimum of 2 months' experience in housing sector roles, preferably with knowledge of tenancy management, property maintenance, and regulatory compliance.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups, including tenants, leaseholders, and colleagues.
  • Strong analytical and problem-solving skills, with the capacity to identify and address complex issues related to tenancy management and property maintenance.
  • Possession of a full UK driving licence and access to a vehicle is essential for this role.
Salary and Benefits:

The successful candidate can expect a competitive salary of £34,904 per annum, plus Essential Car User Allowance if criteria are met, and agile working arrangements. The position offers opportunities for professional growth and development, as well as the chance to contribute to the delivery of exceptional customer service and community engagement initiatives.



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