Housing Manager

20 hours ago


London, Greater London, United Kingdom Causeway Irish Housing Association Full time

**About Us**

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Causeway Irish Housing Association is a dynamic and forward-thinking organization that provides high-quality housing management services. As a **Housing Officer**, you will play a crucial role in delivering exceptional customer service and ensuring outstanding service delivery to our tenants.

The Role

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You will be responsible for managing a patch of approximately 100 units, engaging with tenants to provide a responsive and efficient housing management service that consistently exceeds expectations. This involves being the primary point of contact for tenants, providing guidance and support, and addressing any concerns or issues they may have.

As a Housing Officer, you will spend the majority of your time (70%) at our managed accommodation, working closely with colleagues to ensure seamless service delivery. With Causeway's commitment to innovation and excellence, you will have opportunities to develop new skills and take on additional responsibilities as the organization continues to grow.

We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience, plus benefits such as a 6% pension contribution, rising to 12% after two years' service, and an employee assistance program providing free financial, legal, and mental health advice and support.

Benefits:

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  • A London living wage employer
  • 4-day week employer (32 hours over 4 days)
  • Travel schemes (cycle to work and travelcard loans available)
  • Core training and continuous learning and development throughout your career

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