Housing IT Specialist

1 month ago

London, Greater London, United Kingdom NEC Software Solutions Full time

About the Role

We are seeking an experienced Housing Implementation Consultant to join our UK-based Housing team at NEC Software Solutions. As a key member of our team, you will play a crucial role in implementing NEC Housing systems, providing expert guidance to customers, and ensuring their satisfaction with our product.

Main Responsibilities

  • Offer expert guidance in implementing NEC Housing systems, focusing on system configuration and build.
  • Provide high-quality consultancy services to customers, including Local Authority Housing, ALMOs, or Housing Associations.
  • Ensure customers are satisfied with our product and promptly communicate any issues to our internal teams.
  • Create and maintain training courses and solution design manuals for customers and internal teams.
  • Stay up-to-date with the latest developments in Social Housing Management.
  • Be flexible and available for travel throughout the UK to visit customer and company sites when required.

Essential Skills

  • In-depth expertise in Repairs using NEC Housing.
  • Demonstrated expertise in implementing Housing systems, with a strong focus on system configuration and build.
  • Proven track record of providing high-quality consultancy services to customers.
  • Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services.
  • Proficiency in creating and maintaining training materials, including courses and solution design manuals for customers.
  • Proficiency in handling multiple parallel projects.

Desirable Skills

  • Experience in creating, configuring, and implementing wider NEC Housing system modules.
  • Working knowledge of Unix and/or SQL.

About Us

We're NEC Software Solutions, part of global tech giant NEC Corporation. Our software helps dispatch ambulances, support families, keep trains on the move, locate missing people, and even test the hearing of newborn babies. We work with governments, hospitals, police forces, housing providers, local authorities, and more. We help them pay financial support faster, speed up treatments for patients, and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

What We Offer

  • Above-average pension scheme.
  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
  • 25 days paid holiday with the option to buy/sell (FTE).
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.
  • A selection of flexible benefits to suit your individual needs.
  • All colleagues get free access to LinkedIn Learning. Over 15,000 courses covering a huge breadth of subjects.

Equal Opportunities Employer

We're an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We're committed to ensuring an inclusive and accommodating experience for all candidates.

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