Housing Advisor
2 weeks ago
Join our team as a Housing Advisor and play a vital role in supporting individuals on the Restart programme. As a specialist in housing advice, you will provide participants with informed support, appropriate information, and specialist advice to progress positive actions regarding their housing situation.
Key Responsibilities:
- Provide confidential advice and support to participants referred to you.
- Liaise with third parties, as appropriate, including Local Authorities, DWP, Job Centre Plus, landlords, Mortgage companies etc. on behalf of the participant regarding arrears, repayment, and other housing-related issues.
- Manage a caseload and support each individual in adhering to agreed actions to improve their housing situation, including regularly reviewing progress.
- Keep up to date with legislation, policies, and procedures relating to casework and attend relevant subject-based training, briefings, and networking events with relevant agencies.
Requirements:
- Recent experience of providing face-to-face housing advice.
- Knowledge of various housing issues that affect those at risk of homelessness.
- Experience of engagement with external organisations such as landlords, local authorities, finance companies, and other bodies.
- Experience of working in an outcomes/target-based environment.
About the Restart Scheme:
The Restart Scheme is a specially designed programme that gives participants who have been out of work for 9 plus months, intensive and tailored support to help find sustained work in their local area.
Benefits:
- 25 days annual leave plus bank holidays with the opportunity to salary trade extra.
- EAP Support programme available 24/7 with access to 6 x counselling sessions.
- Private Medical Insurance.
- Eyecare vouchers with help to purchase new glasses.
- Life assurance.
- Online discount shopping via Perks at Work.
- Cycle to Work scheme.
- Season ticket loan.
- Up to two days each year dedicated to Community Giving (Volunteering).
- Access to Salary Finance; financial education and advice.
- The opportunity to buy extra perks such as critical Illness Cover, dental insurance.
- Long service awards.
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