Housing Advisor

2 weeks ago

London, Greater London, United Kingdom CIH International Housing Group Full time
Housing Advisor Job Description

We are seeking a skilled Housing Advisor to join our team at CIH International Housing Group. As a Housing Advisor, you will play a vital role in providing participants with informed support, appropriate information, and specialist advice to progress positive actions regarding their housing situation.

Key Responsibilities:
  • Provide confidential advice and support to participants referred to you.
  • Liaise with third parties, as appropriate, including Local Authorities, DWP, Job Centre Plus, landlords, Mortgage companies, etc. on behalf of the participant regarding arrears, repayment, and other housing-related issues.
  • Manage a caseload and support each individual in adhering to agreed actions to improve their housing situation, including regularly reviewing progress.
  • Keep up to date with legislation, policies, and procedures relating to casework and attend relevant subject-based training, briefings, and networking events with relevant agencies.
Requirements:
  • Recent experience of providing face-to-face housing advice.
  • Knowledge of various housing issues that affect those at risk of homelessness.
  • Experience of engagement with external organisations such as landlords, local authorities, finance companies, and other bodies.
  • Experience of working in an outcomes/target-based environment.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and purpose-led organisation.
  • A chance to make a real difference in the lives of our participants.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about providing excellent housing advice and support, please apply now.

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