Executive Director Food Operations

2 weeks ago


Acton, Shropshire, United Kingdom English Heritage Full time
Overview

At English Heritage, we are dedicated to bringing England's rich history to life. As a heritage site operator, we strive to provide exceptional experiences for our visitors while maintaining the highest standards of service and quality.

Job Description

We are seeking an experienced Assistant Food and Beverage Manager to join our team at Kenwood House in Hampstead, London. This is a unique opportunity to work in a dynamic and fast-paced environment, supporting the Food and Beverage Manager to deliver outstanding service and drive business growth.

The successful candidate will be responsible for managing our food and beverage operations, ensuring seamless execution of services, and fostering a culture of excellence among our team members. With a strong focus on customer satisfaction, you will lead by example, promoting a positive and inclusive working atmosphere.

In this role, you will have the opportunity to work closely with our cross-functional teams, collaborating to drive innovation and improvement initiatives that enhance our visitor experience.

About You

  • You possess significant experience in multi-site food and beverage management, preferably in a heritage or hospitality setting.
  • You have excellent leadership and communication skills, with the ability to inspire and motivate your team.
  • You are highly organized, with a proven track record of delivering high-quality results under pressure.
  • You are passionate about providing exceptional customer experiences and driving business growth through innovative solutions.

Benefits

  • A competitive salary of £42,070 per annum, dependent on skills and experience.
  • An attractive benefits package, including 25 days' holiday (rising to 28 days after three years) and matched pension contributions up to 10%.
  • Flexible working hours and opportunities for career development within the heritage sector.
  • Access to all English Heritage sites for you and up to six friends/family members.
  • Enhanced maternity/paternity/shared parental leave and options to buy additional leave.
  • An inclusive working atmosphere where everyone from all backgrounds, religions, and with different needs will be supported.


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