Senior User Insights Specialist

2 days ago


Manchester, United Kingdom CV-Library Full time

**Job Description:**

We are looking for a Senior User Insights Specialist to join our team in CV-Library's digital hub in Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield.

The successful candidate will have experience in conducting user research using a range of research methods, selecting the appropriate method depending on the requirements of the programme. They will be responsible for maintaining and developing relationships across the product teams, guiding the team in understanding research insights.

The ideal candidate will have strong analytical skills, able to draw insights from their research, identifying opportunities to improve our services and systems, and presenting these to key stakeholders to help us design and deliver better services for our users.

We offer a competitive salary of up to £45,081, flexible working hours, hybrid working model, and great work-life balance.

This role involves close collaboration with the wider digital team, developing research strategies that give us a deeper understanding of considerations that affect our diverse user range, such as access needs.



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