User-Centered Design Consultant

2 days ago


Manchester, United Kingdom IBM Full time

About the Role

We're seeking an experienced user researcher to join our team in one of our IBM Consulting Client Innovation Centres.

As a Public Sector UX Research Specialist, you'll work closely with clients across the globe to improve their hybrid cloud and AI journey.

You'll be responsible for leading research initiatives, analysing data, and translating insights into actionable recommendations.

With a focus on user-centred design, you'll champion the user perspective to drive business outcomes and deliver successful projects.

Responsibilities:
  1. Take a lead on scoping, planning, conducting, and analysing research.
  2. Contribute research findings to enable evidence-based product and design decisions.
  3. Champion the user perspective to drive business outcomes.
Requirements:
  • Experience in user-centred design for public sector projects.
  • Strong analytical skills to synthesise research findings.


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