Sales Executive for Group Reservations and Conferences

4 weeks ago

London, Greater London, United Kingdom Crimson Hotels Full time

At Crimson Hotels, we are seeking a highly motivated Sales Executive to join our team in the areas of group reservations and conferences. As a key member of our sales team, you will be responsible for driving sales leads and increasing conversions in these areas.

The ideal candidate will have a passion for delivering exceptional customer service and a proven track record of success in sales. You will be responsible for interacting with guests and customers to earn repeat and expanded business, as well as negotiating budgets with customers and delivering best-practice in terms of customer service.

Key Responsibilities:

  • Focus on a consistently executed up-selling approach
  • Maximise revenue and occupancies, cross-selling between multiple properties
  • Negotiate budgets with customers
  • Delivering best-practice in terms of customer service to ensure a seamless guest experience
  • Responding to enquiries within specified deadlines to ensure all potential sales opportunities are identified and followed up
  • Planning of group stays and events and liaising with relevant departments to ensure successful completion of group stays and events
  • Participate in hotel promotional activities
  • Preparing and distributing weekly function sheets with all relevant information to ensure events run smoothly
  • Maintaining existing customer relationships and driving new business

Requirements:

  • Excellent verbal and written communication skills
  • Ability to multitask and prioritise
  • Ability to work well under pressure
  • Flexibility to work as per business needs

Benefits:

  • Health & Wellbeing Cash Plan
  • GoHilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night
  • Life Assurance Scheme
  • Pension Scheme
  • Complimentary meals on duty
  • Opportunities for internal career progression
  • Dry cleaning and uniform laundering on duty
  • Professional training and development opportunities
  • Paid birthday day off
  • Employee recognition programmes to celebrate your achievements
  • Refer a Friend incentive
  • Discounts in our F&B Outlets
  • MyCrimson Rewards - Cashback and discount platform for online and in-store shopping

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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