Group Reservations Coordinator
6 days ago
Role: Group Reservations Executive
Location: London
Salary / Rate of pay: From £14.00 per hour
Platinum Recruitment Consultancy is working in partnership with a popular 4 Star Hotel in London and we have a fantastic opportunity for a Group Reservations Executive to join their team.
What's in it for you?
- Office hours, generally Monday to Friday
- Weekly pay (paid each Friday)
- Potential to lead to permanent for the right individual
Key Responsibilities:
- Manage and coordinate group reservations from initial inquiry through to confirmation and follow-up
- Liaise with clients to understand their specific needs and provide tailored solutions that exceed expectations
- Ensure all group reservations are accurately recorded in the system and communicated effectively to relevant departments
- Work closely with the sales team to maximise revenue opportunities through effective management of group rates and availability
- Prepare contracts, proposals, and other necessary documentation for group bookings
- Maintain strong relationships with existing clients while actively pursuing new business opportunities
- Handle any issues or changes promptly, ensuring client satisfaction at all times
Requirements:
- Previous experience in a similar role within hospitality is essential and with excellent Group Reservations knowledge ideally within London market
- Exceptional communication skills, both written and verbal, with proficiency in English
- A keen eye for detail and the ability to manage multiple tasks effectively under pressure
- A customer-focused approach with a commitment to providing outstanding service
- Must have Cloud experience
- Immediately available with the right to work in the UK (no sponsorship provided)
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