Cloud Infrastructure Project Specialist
1 month ago
The Cloud Infrastructure Project Specialist will be responsible for delivering dynamic and reactive single-day projects, including configuring and installing network hardware, setting up new users, delivering MS365 solutions, and overseeing data migrations.
The ideal candidate will have experience across a broad range of technologies, both in the cloud and on-premise, including core services like cabling, networking (VLANs), and ERP solutions.
The role includes ongoing maintenance of Microsoft Server Architecture and management of cloud and on-premise core services and infrastructure, including Microsoft M365, computers (both cloud and laptops/desktops), storage, and networking.
The candidate should have worked in a technical project role for over three years in a project-driven environment and seek a pivotal and challenging role in a cloud-first business.
- Delivering single-day projects and providing support on escalated tickets from the support desk.
- Managing daily schedules to meet project deadlines while assisting with service requests and acting as a point of escalation for the support desk.
- Overseeing the life cycle of a project to ensure an excellent customer experience.
- Attending sites to resolve reported issues, install hardware, and set up appropriate cabling.
- Providing advanced support in networking, infrastructure, and Wi-Fi.
- Updating support case information promptly and maintaining all support, project, and customer documentation as needed.
- Influential abilities to set expectations and coordinate projects.
- A solid understanding of network technologies and networking fundamentals.
- Technical expertise in Microsoft's full technology stack (Windows 10, Intune MDM, Active Directory, Azure, Security, MS365, etc.).
- Experience in both high-level and low-level solution design and implementation.
- Experience with UniFi (or similar) wireless access points and network switches.
- In-depth understanding of network protocols, routing, subnets, and VLANs.
- Professional qualifications (CISCO, Microsoft, etc.).
- Experience with Active Directory and Microsoft Entra.
- Office 365 migration experience.
Salary: £36k-£40k per year (Depending on Experience).
Core Hours: Monday to Thursday 9:00 am to 5:30 pm and Friday 9:00 am to 5:00 pm.
On-site parking.
20 days of holiday plus Bank Holidays.
Holiday allowance increases with length of service.
Company pension scheme.
Company-wide bonus schemes.
Use of company vehicle where appropriate.
Staff chill space with dartboard, sofa, TV, games, and refrigerator.
Staff social events.
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