High-End Store Director

3 days ago


London, Greater London, United Kingdom MODE SEARCH Ltd. Full time
Bespoke Boutique Leadership Opportunity

We are seeking a highly skilled and experienced retail leader to manage our flagship boutique.

The ideal candidate will have a passion for luxury fashion, leadership experience in high-end retail, and a proven track record of driving sales growth and customer satisfaction.

Key Responsibilities:

  • Develop and execute strategies to drive sales growth, enhance customer engagement, and improve store performance.
  • Foster strong relationships with clients, delivering bespoke service from initial appointment through fittings to final collection.
  • Lead and motivate the store team, setting clear sales targets, providing training, and ensuring high standards of customer service.
  • Collaborate with senior management to align store operations with the brand's vision and retail strategies.
  • Manage inventory, visual merchandising, and store presentation to ensure optimal stock levels and a luxurious shopping environment.
  • Host VIP appointments, fittings, and personalized shopping experiences for high-profile clients.
  • Work closely with internal teams to provide seamless and exceptional customer experiences.

Requirements:

  • Minimum 3 years management experience in luxury retail, with expertise in ready-to-wear and bespoke collections.
  • A proven track record of exceeding sales targets and driving store performance.
  • Strong leadership abilities, interpersonal skills, and relationship-building capacity.
  • Highly organized, detail-oriented, and able to handle multiple priorities in a fast-paced environment.
  • In-depth knowledge of the luxury fashion industry, current trends, and market developments.

Salary Range: £60,000 - £80,000 per annum. Based on the role's requirements and the London market, we estimate an annual salary of approximately £75,000.



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