High-End Client Experience Director

5 hours ago


London, Greater London, United Kingdom Home Recruitment Ltd Full time

High-End Client Experience Director - London, UK

We are seeking a highly experienced and skilled High-End Client Experience Director to lead client experience initiatives at a prestigious aesthetic clinic in London.

Job Description:

The High-End Client Experience Director will be responsible for developing and implementing strategies to enhance client experience, driving business growth and loyalty.

Responsibilities:

  • Design and implement client experience initiatives to drive business growth and loyalty.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences.
  • Work closely with the clinic team to ensure seamless client experience from start to finish.
  • Monitor and report on client satisfaction, identifying areas for improvement.

Requirements:

  • Proven experience in a client-facing role within the aesthetic industry or luxury healthcare sector.
  • Strong leadership and relationship-building skills, with the ability to understand and meet client needs.
  • Knowledge of aesthetic treatments and the latest trends in the aesthetic industry.
  • Excellent communication and organisational skills.

Salary: £50,000 - £70,000 per annum, depending on experience.

Benefits: Competitive salary, comprehensive benefits package, opportunities for professional growth, and a dynamic working environment.



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