High-End Client Experience Director
5 hours ago
High-End Client Experience Director - London, UK
We are seeking a highly experienced and skilled High-End Client Experience Director to lead client experience initiatives at a prestigious aesthetic clinic in London.
Job Description:
The High-End Client Experience Director will be responsible for developing and implementing strategies to enhance client experience, driving business growth and loyalty.
Responsibilities:
- Design and implement client experience initiatives to drive business growth and loyalty.
- Develop and maintain strong relationships with clients, understanding their needs and preferences.
- Work closely with the clinic team to ensure seamless client experience from start to finish.
- Monitor and report on client satisfaction, identifying areas for improvement.
Requirements:
- Proven experience in a client-facing role within the aesthetic industry or luxury healthcare sector.
- Strong leadership and relationship-building skills, with the ability to understand and meet client needs.
- Knowledge of aesthetic treatments and the latest trends in the aesthetic industry.
- Excellent communication and organisational skills.
Salary: £50,000 - £70,000 per annum, depending on experience.
Benefits: Competitive salary, comprehensive benefits package, opportunities for professional growth, and a dynamic working environment.
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