High-End Catering Operations Director

2 days ago


London, Greater London, United Kingdom Recruitment Evangelists Full time

Are you an experienced leader in contract catering and event management? We're seeking a dynamic Director to drive growth, enhance service delivery, and lead our team to success.

About the Role:

This high-profile position involves overseeing all aspects of our catering and event services. As Director, you'll combine strategic oversight with hands-on leadership to deliver outstanding events and elevate our reputation in the industry.

Key Responsibilities:
  • Operational Leadership: Lead and inspire a team to meet and exceed performance and revenue goals for a diverse range of events.
  • Revenue Growth Strategy: Collaborate on strategies to increase revenue from £2 million to £5 million in two years, aiming for £10 million in the long term.
  • Client Relationships & Team Support: Serve as the primary point of contact for clients and internal stakeholders, addressing escalations and proactively meeting client needs.
  • Sales & Marketing Collaboration: Work closely with sales and marketing teams to pitch to prospective clients, expanding business opportunities in key sectors.
  • P&L Accountability: Manage budgets, ensuring cost efficiency and profitability, with weekly reporting on performance and financials.
  • Innovative Product Development: Partner with the sales team and Head Chef to create new catering packages and innovative offerings for client retention and new business.
  • High-Quality Event Delivery: Oversee event execution, ensuring high standards of quality and client satisfaction.
  • Team Development & HR Compliance: Manage recruitment, training, and development, adhering to HR policies and maintaining a motivated team.
About You:
  • Proven experience in contract catering and event management, ideally in a high-end environment.
  • Strong leadership and team management skills with a client-focused approach.
  • Excellent commercial acumen, including budgeting and P&L management experience.
  • Passion for innovation and delivering exceptional customer experiences.

Competitive Salary up to £60k + performance-related bonus.



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