Administrative Services Officer
17 hours ago
Become a Valued Member of Our Team as an Investor Services Administrator
We are seeking a highly skilled Investor Services Administrator to join our dynamic team in Guildford. As an Investor Services Administrator, you will play a pivotal role in ensuring smooth administrative processes, supporting new business, and maintaining excellent service standards.
About the Role:
Key responsibilities include administering day-to-day tasks, handling new business processes, and monitoring service issues to meet service-level agreements (SLAs). You will also oversee stock and cash receipts, prepare welcome letters, and maintain accurate records.
Your Skills and Qualifications:
- Graduate/A Level Education.
- Confident in managing core client journeys, both on the phone and via email.
- Ability to evaluate and adjust processes to improve outcomes.
- Experience in a similar role with a focus on client servicing and administration.
Our Benefits:
- A competitive salary of £25,000 - £27,000 per annum.
- Ongoing training and development opportunities.
- A collaborative work culture that values exceptional service and career growth.
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