IT Support Specialist
3 days ago
Fruition IT is a leading managed services provider specializing in cutting-edge technology solutions across cloud services, cybersecurity, disaster recovery, and more.
Job Description:
We are seeking a highly skilled 1st Line Service Desk Engineer to join our team. As the first point of contact for IT support, you will serve via email, phone, and ticketing systems. Your primary goal will be to resolve 1st line technical issues with a focus on first-time resolution. You will accurately log and manage service desk tickets, escalating when necessary.
You will also be responsible for building and configuring IT hardware, including Windows laptops, Macs, and mobile devices. Daily and weekly system checks will ensure operational efficiency, and you may provide occasional on-site support to customers as required.
Your exceptional customer service skills and strong communication will be crucial in delivering top-notch support to our clients.
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Legal Support Specialist
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IT Support Specialist
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Academic Support Specialist
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Specialist Support Professional
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Administrative Support Specialist
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Cloud Infrastructure Support Specialist
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Senior IT Support Specialist
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IT Support Specialist
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Network Support Specialist
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