Customer Service Team Leader
4 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Customer Service Team Leader to join our team at Daisy Communications Limited. As a Customer Service Team Leader, you will be responsible for leading a team of customer service representatives and providing guidance and support to ensure excellent customer service delivery.
Key Responsibilities:
- Lead a team of customer service representatives to achieve excellent customer service delivery.
- Provide guidance and support to team members to ensure they have the necessary skills and knowledge to deliver excellent customer service.
- Develop and implement customer service strategies to improve customer satisfaction and loyalty.
- Monitor and analyze customer feedback to identify areas for improvement.
- Collaborate with other departments to ensure seamless customer service delivery.
- Ensure compliance with company policies and procedures.
Requirements:
- Proven experience in a customer service leadership role.
- Excellent communication and interpersonal skills.
- Ability to motivate and develop team members.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
How to Apply:
If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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Customer Service Team Leader
4 weeks ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob Title: Customer Service Team LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Team Leader to join our team at Daisy Communications Limited. As a Customer Service Team Leader, you will be responsible for leading a team of customer service representatives and providing guidance and support to ensure excellent customer...
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4 weeks ago
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