Property Management Team Leader

2 weeks ago


Sheffield, Sheffield, United Kingdom Connells Group Full time
Key Responsibilities:

As a Property Management Team Leader, you will play a pivotal role in ensuring that our landlord and tenant customers receive a high-quality experience. This involves managing and leading a team to motivate and inspire colleagues to support each other in achieving individual, team, and company goals.

Key Performance Indicators:

  • Monitoring customer service KPIs
  • Assisting with training and development of Property Managers
  • Overseeing maintenance works and compliance with housing legislation

About the Role:

This is an exciting opportunity to join our residential lettings team as a Team Leader within our Property Management Team. As a market-leading Agent, we're looking for someone with strong leadership skills, excellent communication and relationship skills, and a passion for delivering quality customer service.

Requirements:

  • Minimum 3 years' experience in residential lettings or 2 years in a leadership position
  • Excellent communication skills
  • Good at building and maintaining relationships with customers and stakeholders

What We Offer:

Full training provided, including Team Leader development

Excellent career progression, with opportunities across the business

Qualifications in residential lettings, including the Level 3 in Residential Lettings & Property Management

Benefits:

  • 23 days annual leave, plus bank holiday
  • Pension Scheme
  • Perks at Work – Discounts on products and services


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