Experienced Senior Property Manager

4 weeks ago

Sheffield, Sheffield, United Kingdom Countrywide Full time
About the Role

We are seeking an experienced Senior Property Manager to join our dynamic and motivated team in Blundells. As a Senior Property Manager, you will play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve.

Key Responsibilities
  • Assist the Manager in motivating the team to achieve individual, team, and company goals.
  • Provide training and coaching to Property Managers within your team.
  • Monitor the team's customer service Key Performance Indicators.
  • Support and advise Property Managers on maintenance works, end of tenancy deposits, safety certification, and compliance.
  • Utilize your lettings knowledge and experience to assist colleagues with daily queries and complex letting situations.
  • Manage a small portfolio of properties, including coordinating repairs and maintenance, organizing safety inspections, managing remedial works, liaising with landlords, and assisting customers with general tenancy queries.
About You
  • Essential experience in residential lettings.
  • Excellent communication skills – both written and verbal.
  • Strong relationship-building skills with customers and stakeholders.
  • Effective time management and expectation management.
  • Naturally robust with a 'can-do' attitude.
  • Self-motivated – able to work independently while maintaining a role as part of our team.
What We Offer
  • Full training provided, including Senior Property Management and Team Leader development.
  • Excellent career progression opportunities across the business.
  • Qualifications in residential lettings.
Benefits
  • 23 days annual leave, plus bank holiday – increasing with longevity. Plus a day off on your birthday.
  • Pension Scheme.
  • Perks at Work – Discounts on products and services including electrical & travel.
  • Discounts on estate agency, mortgage, conveyancing, and surveying services.
  • Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
  • Nuffield Health Screening – discounted medical assessment to provide an in-depth picture of your health.
  • Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.
  • Cycle to work scheme.

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