Property Management Team Leader

1 month ago


Sheffield, Sheffield, United Kingdom Blundells Full time
Property Management Team Leader

We are seeking a highly skilled and experienced Property Management Team Leader to join our established residential lettings team in Blundells. As a key member of our team, you will play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve.

About the Role

As a Property Management Team Leader, you will be responsible for managing and leading a team to motivate and inspire colleagues to support each other to achieve individual, team, and company goals. You will assist with training, developing, coaching, and undertaking of 1-2-1's with Property Managers in your team to get great results. You will also monitor the team's customer service Key Performance Indicators and oversee, support, and advise colleagues on maintenance works, end of tenancy deposits, safety certification, and compliance.

About You

We are looking for a candidate with a minimum of 3 years' experience in residential lettings or 2 years in a leadership position. You will have excellent communication skills, both written and verbal, and be good at building and maintaining relationships with customers and stakeholders across the business. You will also be effective in time management and managing expectations, naturally robust with a 'can-do' attitude, and self-motivated – able to work independently whilst maintaining a role as part of our team.

What We Offer

We offer a range of benefits, including full training provided, including Team Leader development, excellent career progression, with opportunities across the business, and qualifications in residential lettings, including the Level 3 in Residential Lettings & Property Management. You will also receive 23 days annual leave, plus bank holiday – increasing with longevity, plus a day off on your birthday, pension scheme, perks at work – discounts on products and services, including electrical & travel, discounts on estate agency, mortgage, conveyancing, and surveying services, access to Lifeworks 24hr, 7 days per week Employee Assistance Programme, Nuffield Health Screening – discounted medical assessment to provide an in-depth picture of your health, Nuffield Gym discount – 20% on memberships at Nuffield Health & Fitness clubs across the UK, and cycle to work scheme.



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