Customer Service Advisor

24 hours ago


Belfast, United Kingdom BT Full time

About the role:

We are looking for a Customer Service Advisor to join our team in Belfast. As a key member of our Billing Team, you will be responsible for providing exceptional customer service to our clients over the phone.

Key responsibilities include:

  • Providing detailed information about our products and services
  • Handling customer inquiries and resolving issues efficiently
  • Working closely with internal teams to ensure seamless delivery of services

What you'll get:

A competitive starting salary of £23,504, rising to £24,064 after 8 months

Huge discounts on EE & BT products, saving you hundreds of pounds every year

Online GP access, available 24/7 for you and your family

Market-leading paid carers leave, up to 2 weeks off for caring duties

Family Leave policy, offering equalised maternity, paternity, and adoption leave

Support for career development and growth opportunities

Volunteering days to give back to your local community



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