Customer Service Representative
1 month ago
Vacancy Overview
We are seeking a Customer Service Assistant to join our team at the East of England Co-op. As a CSA (Food Retail), you will be responsible for supporting your store to deliver high standards of customer service, availability, and presentation, compliance, and engagement with your local community.
You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.
Key Responsibilities
- Supporting the store to deliver high standards of customer service
- Ensuring availability and presentation of products
- Compliance with company policies and procedures
- Engagement with the local community
The Ideal Candidate
- Friendly and approachable
- A reliable team player
- Effective communication skills
- A positive attitude
- Engaged and self-motivated
- Will to learn and adapt
- Basic level of numeracy, literacy, and IT skills
What We Offer
We offer a supportive and inclusive work environment, opportunities for career development, and a competitive salary and benefits package.
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