Service Engineer
6 days ago
About Johnson Controls International
We are a leading global provider of smart and sustainable building solutions. Our mission is to shape the future and create a world that's safe, comfortable, and sustainable.
Job Summary
We are seeking a highly skilled Service Engineer to join our team in the Bournemouth area. As a Service Engineer, you will be responsible for servicing Fire Alarm Systems to the relevant industry standards, providing exceptional customer service.
Key Responsibilities
- Provide excellent customer service to exceed the expectations and requirements of both internal and external customers, establishing and maintaining effective relationships.
- Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
- Ensure your time is managed efficiently and jobs are prioritized correctly.
- Correctly complete engineer work reports or checklists as appropriate.
Requirements
- Experience within the Fire industry with knowledge of repair and maintenance of large systems.
- Expert knowledge in mainstream and top-end Fire, Gas, and Aspiration systems.
- Working knowledge of industry standards and a logical approach to troubleshooting, together with good computer skills.
- Previous experience working in a customer-facing environment.
- Must hold a full clean driving license.
- The ability to lift and climb ladders and be comfortable working at height.
Preferred Qualifications
- Hold current relevant qualifications to the industry, i.e., 18th edition/NVQ/City and Guilds/BTEC/FIA.
Why Work for Johnson Controls International?
We offer a range of benefits, including:
- Competitive basic salary with excellent additional earnings potential.
- Optional overtime.
- Generous callout payments.
- Travel time.
- Engineering commission scheme.
- Sales referral incentive scheme.
- Pension.
- 25 days holiday plus bank holidays.
- Company vehicle, uniform, all PPE, tools, and ongoing training provided.
- Industry-leading Health & Safety and an employee assistance program.
- Career progression opportunities.
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