Internal Sales Representative
5 days ago
We are seeking a highly motivated and results-driven Internal Sales Advisor to join our Sales Support team at the MIT Group. As a key member of our sales team, you will play a crucial role in handling inward sales inquiries and providing support to our external sales team.
Key Responsibilities- Answer and process inbound calls and emails in a timely and efficient manner.
- Analyze and distribute calls/emails/enquiries accordingly to ensure customer satisfaction.
- Raise customer quotations in line with company pricing policy and ensure seamless interaction with sales orders team to process customers' purchase orders.
- Upsell additional products and services where possible and lead generation with proactive outbound sales calls.
- Liaise with external sales team and account managers to develop opportunities and provide regular feedback to management on quote numbers and opportunities.
- Develop good internal and customer relationships and maintain an up-to-date CRM system with regular customer updates.
- Utilize SAP CRM system to generate sales quotations and provide positive communication with all internal teams including service, technical, purchasing and finance.
- Possess a passion for sales and a desire to develop a career in a fast-paced environment.
- Have clear communication, both written and verbal, and the ability to use Office IT functions such as Word, Excel, Outlook, Teams, etc.
- Have experience working with an ERP type system (SAP business system would be preferable but not essential as full training will be provided).
- Be able to work autonomously and as part of a team.
- 25 days annual holiday + public holidays.
- Option to buy and sell holidays (up to 5 days).
- Bonus scheme.
- Employer Pension Contribution.
- Death in Service Benefit.
- Cycle scheme.
- Electric Car Scheme.
- Free eye tests and discounted glasses.
- Additional pension contributions.
- Flexible working.
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