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Reservations and Events Coordinator

1 month ago

Horley, Surrey, United Kingdom Valor Hospitality Europe Full time
Reservations and Events Agent

**About the Role**

We are seeking a skilled Reservations and Events Agent to join our team at Valor Hospitality Europe. As a key member of our front-line team, you will be responsible for delivering exceptional customer service, managing reservations, and coordinating events.

**Key Responsibilities**

* Provide top-quality customer service to our guests, ensuring their needs are met and exceeded
* Manage reservations, bookings, and cancellations in a timely and efficient manner
* Coordinate events, including weddings, conferences, and other special occasions
* Work closely with the reception team to ensure seamless communication and service
* Upsell and promote our hotel's amenities and services

**Requirements**

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong problem-solving skills and attention to detail
* Passion for hospitality and a commitment to delivering exceptional service

**What We Offer**

* Competitive rates of pay and benefits package
* Opportunities for career growth and development
* A dynamic and supportive work environment
* Exclusive discounts for team members and their families

**Join Our Team**

If you are a motivated and customer-focused individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.