Night Porter/receptionist

6 months ago

Horley, United Kingdom Stanhill Court Hotel Full time

**About us**:
We are a 56 bedroom country manor house hotel, stunningly located in the village of Charlwood, Horley.

We hold all types of events including weddings, conferencing, banqueting and exclusive events.

We are a family owned and operated hotel, with a passion for enthusiatic and friendly people.

**Job Overview**:
Shifts are **11pm - 7am - 2 Days per week**

**Own transport is essential as we are not situated close to any public transport links**

**Duties**:

- Greet and welcome guests upon arrival
- Answer and direct phone calls in a professional manner
- Handle guest inquiries and provide accurate information about the hotel facilities and services
- Assist with check-ins and check-outs, ensuring a smooth guest experience
- Manage reservations and cancellations efficiently
- Maintain a tidy reception area
- Assist with administrative tasks as needed

Qualifications:

- Previous experience in a similar role within the hotel or hospitality industry is advantageous
- Excellent communication skills and a friendly demeanour
- Proficiency in multiple languages is desirable
- Strong organisational skills and attention to detail
- Ability to multitask and work effectively in a fast-paced environment

Join our team as a Night Receptionist to be part of a dynamic hospitality environment where your skills will be valued, and you can contribute to creating memorable guest experiences.

**Job Types**: Part-time, Permanent

Pay: From £12.00 per hour

Expected hours: 16 per week

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Holidays
- Night shift
- Weekend availability

**Experience**:

- Hotel: 1 year (required)

Work Location: In person

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