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Ticketing and Reservations Executive

7 months ago

Horley, United Kingdom Flight Directors Full time

**The Role**

**Day to day duties**
- Answering telephone enquiries from travel agents and the general public
- Providing feedback to the sales team on call volumes and nature of all the enquiries
- Providing customers and agents with quotes
- Making bookings throught the airlines GDS (eg: Amadeus, Sabre, HitIt, Videcom)
- Making changes and updating bookings
- Working airline Q's

**Required knowledge and skillset**
- A good knowledge of at least one GDS ie: Sabre, Amadeus, VAR's
- Ability to communicate effectively both written over the phone
- Can"do" approach to work
- Willingness to help and problem solve
- Reasonable knowledge of Microsoft office, excel and generally computer literate
- Great team player
- Excellent time management and can meet deadlines
- Flexible approach

Flight Directors is a great place to work, we provide all our staff with a great work/life balance. We care about our people and are keen on helping with personal development.

If this sounds like the company that you want to be part of then apply, we are interviewing all next week. The start dates are immediate.

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- Travel Industry: 1 year (required)
- GDS eg: Amadeus: 1 year (required)

Work Location: Hybrid remote in HORLEY

Reference ID: SM201123