Medical Rota Coordinator for Unplanned Care
4 weeks ago
About the Role
We are seeking a highly organized and detail-oriented Rota Coordinator to join our team at East and North Herts NHS Trust. The successful candidate will be responsible for coordinating and administering medical staffing on-call rotas within unplanned care using the Medirota system.
Main Responsibilities
- Ensure that the medical team complies with all Medirota system and processes.
- Maintain operational staffing functions associated with E-Roster and all associated systems and processes.
- Undertake all administrative changes required to the system.
- Provide first-line support to system users.
- Provide technical support, answering support queries via phone, email, or face-to-face.
- Maintain a high degree of customer service.
- Process changes, requests, and forms in a timely manner, while being aware of when further guidance may be required.
- Direct unresolved issues to relevant resources.
About Us
East and North Herts NHS Trust is a leading healthcare provider in the region, delivering high-quality care to our patients. We are committed to a positive work-life balance for our employees and offer flexible working patterns. Our team is dedicated to delivering exceptional patient care and we are seeking a like-minded individual to join us.
Requirements
- GCSE Level or Equivalent
- Proven literary and numeracy skills
- Evidence of ongoing professional development
- Good working knowledge of Microsoft Word, Excel, and Outlook
- Knowledge of working on staffing-related systems, particularly e-Roster
- Knowledge of administrative procedures of a support or customer services team
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