Operational Support Manager

3 weeks ago


Stevenage, Hertfordshire, United Kingdom East and North Herts NHS Trust Full time

Job Overview


The Operational Support Manager - Medical Rostering role is a key position within East and North Hertfordshire NHS Trust, responsible for leading the Medical Rostering Team. This team plays a crucial role in ensuring the optimal deployment of staff to meet the needs of patients.


Key Responsibilities


The successful candidate will be responsible for driving the operational performance of the team through the use of key performance indicators and production of regular reports. This will include validation and authorisation of invoices, as well as ensuring that systems are being fully utilised to provide safe and efficient staffing cover.


About the Team


The Medical Rostering Team provides support to the organisation's unplanned care services, working closely with the Operational Service Manager to ensure the smooth running of operations. The team is responsible for managing the medical roster, temporary staffing, and other related tasks.


Requirements


To be successful in this role, the candidate will need to have a strong background in management, with experience of leading teams and driving operational performance. They will also need to have a good understanding of eRostering and temporary staffing systems, as well as the ability to produce complex reports from multiple data sources.



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