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Customer Success Manager

2 months ago

Swindon, Swindon, United Kingdom Corpay Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Success team as a Customer Account Executive. In this role, you will be responsible for managing a dedicated portfolio of customers, with the aim of growing revenue and volume.

Key Responsibilities

  • Proactively engage with customers and various stakeholders across the business to ensure a smooth customer journey.
  • Recognise opportunities to cross-sell from our product portfolio, including EV and expense solutions.
  • Manage a dedicated portfolio of customers to drive growth, customer satisfaction, and retention.

Requirements

  • Decisive and analytical with a proactive approach.
  • Commercially and customer astute with a strong understanding of account management.
  • Previous experience of phone-based roles and account management would be advantageous.

What We Offer

  • Salary £23,400 - £27,000.
  • Commission £7,000 OTE (uncapped, with accelerators).
  • 25 days Holiday (plus Holiday Buy/Sell).
  • Pension scheme 5% employer contribution.
  • Private Healthcare.
  • Free on-site parking.
  • Opportunities working for a global company.
  • 4 X Life insurance.
  • Access to benefits / savings portal.
  • Employee Fuel Card.
  • Access to various learning platforms including LinkedIn learning.
  • Career Progression.

About Corpay

Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialised payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll, and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.