Retail Style Ambassador
3 weeks ago
About Moss:
- We're not just a menswear brand, we're 'Styling individuals for moments that matter.'
- With over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Mission & Values:
- We encourage our colleagues to Trust each other, be Creative and plan for sustained growth.
- Our core values are about working Collaboratively and using Agility to achieve success, while leaving a positive impact.
Your Role:
You will be a true Brand Ambassador, interacting with customers easily and promoting customer service excellence. You'll be responsible for the customer's journey and experience in-store, ensuring repeat business.
Key Responsibilities:
- Deliver an exceptional customer experience, following the Moss Essential Steps of Service.
- Strive for high productivity, maximising sales and services goals.
- Have strong product knowledge for all services: Hire, Custom Made, Retail, Alterations, Ship from Store.
- Aware of external opportunities to improve store performance and provide the best customer experience.
- Assist store management with stockroom and back area housekeeping.
Salary Information:
The estimated annual salary for this role is £25,000-£30,000 based on industry standards and location.
Benefits:
- 70% discount across all stores
- Generous bonus scheme up to 15% of gross monthly salary
- Refer a Friend scheme with a £500 bonus
- Season Ticket Loan and Cycle to Work Scheme
- Discounted Gym Membership and Life Insurance
- Ongoing Development and Access to Moss Learning
- Employee Hub and New Baby Gift
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