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Customer Success Expert
1 month ago
Customer Success Expert
In this role, you’ll be the go-to expert for keeping our customers happy and satisfied with our ServiceNow solutions. You’ll build strong relationships with key stakeholders, lead regular check-ins, and spot opportunities for growth. Working in our fast-paced, rapidly expanding company, you’ll team up with different departments to ensure our clients get the absolute best out of their ServiceNow investments.
About the Role
You’ll be responsible for managing and growing customer accounts, identifying and addressing client needs, and delivering outstanding client experiences. You’ll work closely with our teams to craft creative, tailored solutions that wow our clients and drive improvements in customer engagement.
What We Offer
We offer a competitive salary, hybrid working, and a wide range of progressive benefits, including £70,000 base salary and £125,000 OTE, Vitality health insurance, GP & Bupa dental care, and comprehensive training and development opportunities.