Service Excellence Coordinator
5 days ago
Nakanojo is a dynamic and innovative restaurant that thrives on energy and creativity. As a Floor Supervisor, you will be instrumental in driving success, fostering teamwork, and ensuring an unforgettable guest experience.
We offer a competitive salary package of £32,000 - £44,000 per annum, inclusive of service charge sharing, punctuality and attendance bonuses, and staff benefits like paid breaks and food perks.
Your Key Tasks:- Foster a positive team culture, encouraging collaboration and motivation among floor staff.
- Promote seamless communication between departments, ensuring smooth service delivery.
- Drive performance excellence, targeting 5-star reviews daily, and supporting management in meeting business goals.
Key Requirements:
- Proven experience in leadership roles within restaurants or hospitality settings is beneficial, but a strong track record of achievement and passion for the industry will also be considered.
- Adaptability and flexibility to work varied shifts, including evenings, weekends, and holidays, are essential.
We prioritize career advancement, offering our structured Nakanojo Black Belt Academy program for swift progression and higher earning potential.
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