Service Excellence Coordinator

6 days ago


London, Greater London, United Kingdom McDonald's United Kingdom Full time

McDonald's United Kingdom is seeking a Service Excellence Coordinator to join our team. As a Service Excellence Coordinator, you will play a vital role in driving continuous improvement in the customers' experience. Your key responsibilities will include welcoming customers into the restaurant, using your initiative to create 'feel-good moments,' and working closely with the restaurant management team to suggest improvements to our customer service experience.

Main Objectives:
  • Welcome customers into the restaurant and create a positive atmosphere
  • Collaborate with the restaurant management team to improve customer service
  • Deliver exceptional service to all customers
What We Offer:
  • Holiday pay: take time off to recharge and relax
  • Service Awards: receive recognition and rewards for outstanding performance
  • Meal allowance: save money on meals during your shift
  • Employee discounts from top high street and online brands: treat yourself to something special
  • Free meal during your shift: enjoy a complimentary meal while you work
  • Pension scheme (if eligible): plan for your future financial security
  • Flexible scheduling: balance your work and personal life
Salary Information:

£25,000 - £30,000 per annum



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