Financial Systems Support Expert
2 days ago
Cobalt Consulting (UK) Ltd is partnering with a market-leading Proptech provider to find individuals with a strong technical aptitude and a customer-focused approach for their Global Solutions Team. They are seeking a Technical Account Manager who can provide essential support for a range of innovative real estate software solutions.
The estimated salary for this position is £28,000 per annum.
About the Role
This role involves providing customer support during software implementations and updates, ensuring a seamless transition for clients. As a key member of the Global Solutions Team, you will be responsible for offering technical support to clients, helping to troubleshoot and resolve software-related issues across the company's product suite.
- A degree in Business, Accounting, Finance, or a related field is required.
Key Responsibilities
In this position, you will work directly with clients to ensure successful product implementations and upgrades, fostering strong relationships through proactive communication and problem-solving. Key responsibilities include:
- Holding regular meetings with clients to discuss product implementation progress.
- Resolving software-related issues via phone and email.
What We Offer
We offer a competitive salary of £25,000 - £35,000 per annum and a hybrid working arrangement based in Stirling. If you are a motivated individual with a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity.
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